Social Media Management

Reclaim Your Workday!

Master Skill Share’s Engage simplifies the process of scheduling content, engaging with your community, and measuring performance on your social media channels. Request a demo

  • Why You Need Social Media Management
  • Community Management
  • Analytics & Reporting
  • Content Publishing
  • Social Listening

Why Do You Need a Social Media Management Solution?

A social media management platform is designed to help teams streamline workflows and achieve significant time savings.

  • 39% of consumers expect brands to respond within 60 minutes of reaching out on social media, while 79% expect a response in the first 24 hours. (Convince and Convert)
  • 71% of consumers who have had a positive experience with a brand on social media are likely to recommend the brand to their friends and family. (Lyfemarketing)
  •  54% of social browsers use social media to research products. (GlobalWebIndex)
  • 39% of customers only trust brands if they have interacted with them on social platforms. (Edelman)

How Master Skill Share Can Help You Manage Your Social Media Channels

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Publishing

Simplify Content Publishing

Save time by scheduling your content in advance across Facebook, Twitter, Instagram, and LinkedIn.

Keep Your Team Organized

Maintain a clear overview of all your content with our content calendar display that makes planning, organizing, and scheduling simple.

Publish Across Multiple Networks

Streamline your scheduling with cross-posting. Schedule social posts to go out across different channels at once.

Optimize Publishing Times

View recommended posting times based on when your followers are most likely to be online.

Create Publishing Workflows

Safeguard your brand by making use of governance features that help ensure nothing goes out without the proper approval.

Community Management

Access a Unified Inbox

Never miss a comment, reply, or DM by creating social inbox streams to monitor the engagement your content is generating. 

Provide Timely Responses

Reply to comments or messages using customizable templates for quick replies to common inquiries. 

Foster Team Collaboration

Assign messages to different team members and utilize user permissions to define community management workflows. 

Manage Channels on the Go

Manage all incoming messages easily and efficiently using either our iOS or Android app.

Social Listening

Monitor Brand Reputation

Track and analyze conversations around relevant topics to understand consumer sentiment and brand health.

Uncover Important Conversations

Research millions of online conversations in real-time to understand what is driving social conversations. Your searches can be saved with a single click.

Track Relevant Topics

Discover how consumers feel about your competitors, industry trends, individual brands, or people to inform your campaigns or community management.

Understand Your Audience

Get rich insights into the different segments and communities talking about your brand across social media, as well as the content and influencers that inspire them.

Analytics and Reporting

Measure Social Performance

Our reporting templates provide you with mission-critical insights and ranking of top-performing content, saving you time and the need for an analyst’s review.

Custom Dashboards and Reporting

Looking to track specific metrics? Build customizable reports and dashboards that can be sent directly via email or exported in Excel or PDF formats.

Competitive Benchmarking

Track and monitor the performance of your competitors directly within the platform for easy comparison.

Prove Your Results

Measure metrics like reach, engagement, follower growth, and more across all channels and tie them back to your business objectives.

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